What type of information we collect

We receive, collect, and store any information you enter on our website or provide us in any other way. Additionally, we collect the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile when those items are given to us by you.

How we collect information

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate our website and services;

To provide our users with ongoing customer assistance and technical support;

To be able to contact our visitors and users with general or personalized service-related notices and promotional messages;

To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;

To comply with any applicable laws and regulations.

How we store, use, share and disclose our site visitors' personal information

Our company is hosted on the squarespace.com platform. squarespace.com provides us with the online platform that allows us to share information and sell our products and services to you. Your data may be stored through squarespace.com’s data storage, databases, and general squarespace.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by squarespace.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How we communicate with our site visitors

We may contact you to notify you regarding your business with us, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our user agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via methods you share with us, such as email, telephone, text messages, and postal mail.

How you can withdraw your consent

If you don’t want us to process your data anymore, please contact us at valerie@valaurahfarms.com and we will remove you from our internal systems and the Squarespace.com site databases.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and our contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at valerie@valaurahfarms.com. All requests must be made in writing.

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